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Terms & Conditions


Unless specifically indicated, the price does not include any taxes (including excise, privileged, occupation, use, sales etc; federal, state or local).

Any payments deferred after the due date as specified in the customer's invoice shall bear interest at the rate of eighteen percent (18%) per annum. If an invoice is placed in the hands of an attorney for collection, or if collected by any legal proceedings, the Buyer agrees to pay Plyco its reasonable attorney's fees and costs incurred in the collection of sums owed by Buyer to Plyco on account of principal, interest or other charges.

Buyer has and does by these presents grant to Plyco and Plyco has and does hereby retain a security interest in all parts and building accessories purchased by Buyer The security interest herein granted by Buyer and retained by Plyco is to secure payment of the full purchase price and all other charges due and owing Plyco by Buyer under the terms of sale. This security interest constitutes a "purchase money security interest" pursuant to the Uniform Commercial Code.

Product prices are subject to change, with or without notice, due to material, labor or service cost fluctuations.


Buyer assumes responsibility for the accuracy of verbal orders unless written confirmation is received prior to fabrication. Confirming orders should be marked "Confirming Order - Do Not Duplicate."

Special orders may incur charges if cancelled at any time prior to manufacturing to cover the cost of engineering. Completed special orders may not be cancelled.


Plyco will ship product the most expedient means available or as requested by the customer.

Unless otherwise indicated, all shipments are F.O.B. point of shipment. Risk of loss and title pass to the customer at this point. Plyco has no physical control of freight at this point and cannot intercede (except tracking) to change the speed or direction of the freight. Plyco is not liable to customer or any other person for any loss or damage, which results from delay or failure to deliver all, or part of the product covered by the order/invoice.

Product shipped on the Plyco delivery system that arrives damaged must be noted on the Bill of Lading and refuse delivery of the product. Plyco must be informed within 30 days of product found to have concealed damage and be allowed to inspect damaged product. Claims for shortages must be made in writing to Plyco within five (5) days after receipt of shipment. Customer is responsible for verifying that all product was received prior to the driver leaving.

Product shipped via Common Carrier or UPS or similar other regulated carriers that are visually damaged must be refused and noted on the Bill of Lading that the product is damaged and refused. If damaged product is accepted (either visually noted and duly mentioned on the Bill of Lading or concealed damage) it is the responsibility of the customer to file a damage claim with the delivering freight company. The customer should notify Plyco of refusal to accept delivery. The customer will not be responsible for product not accepted.

Return Goods

A Return Goods Authorization ("RGA") number must be issued before any product will be accepted for return. Returns without this number will be refused by Plyco's shipping department. Any returned product must be in saleable condition in order to receive credit. All returned goods are subject to a 25% restocking charge and must be returned freight prepaid. In any event, no items can be returned after 6 months, except for warranty replacement.

Any product produced to customer specifications, and not listed in our standard product catalog will only be accepted for return if, in Plyco's opinion, the product can be resold.

Product Changes

Due to Plyco's on-going commitment to product improvement, we reserve the right to change, without notice, equipment, materials or specifications.

Limited Warranty

Various products manufactured or sold by Plyco may have different limited warranties. Resold product will be covered by the original manufacturer’s warranty. Copies of the various warranties may be requested through the Plyco customer service department.

Plyco warrants that at the time of sale the product conforms to applicable product specifications and descriptions. This warranty is in lieu of all other warranties expressed or implied, including warranties of
merchantability and fitness for a particular purpose, which warranties are specifically excluded. Damage occurring during shipping, handling, storage or installation is excluded.

Plyco shall not be liable for any injury, loss or damage, direct, indirect, consequential or otherwise, arising out of any defect or nonconformity of the products. As customer’s exclusive remedy in the event the product does not conform with the warranty, Plyco will, at is option, provide replacement for, or refund the original purchase price of the product provided that Plyco receives notice on nonconformity within twelve (12) months of the date of sale.